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Charter has moved into the front lines in the battle over ensuring privacy online ... There is a huge concern about Web sites and search engine companies tracking what people do.
Our goal is to bring an enhanced Internet experience to our customer while meeting all privacy protection requirements ... We believe we have done that but are pleased to discuss this matter with the Chairman and the Congressman.
This is a kind of 24-7 inside look at everything you do in order to target you with advertising
It's anonymous information that's based on customers' surfing on the Internet ... It delivers ads based on their interest. It can't be used to identify a specific person, or family, or any person at all.
A cable operator shall not use the cable system to collect personally identifiable information concerning any subscriber without the prior written or electronic consent of the subscriber concerned.
I'm sure Charter will argue consent (was obtained) ... But I think they'll run into a very real problem in saying that people can grant consent to open-ended snooping on their communications when Congress has given broad privacy protections.
We respectfully request that you do not move forward on Charter Communications' proposed venture with NebuAd until we have an opportunity to discuss with you issues raised by this proposed venture
Any service to which a subscriber does not affirmatively subscribe and that can result in the collection of information about the web-related habits and interests of a subscriber, and achieves any of these results without the 'prior written consent of the subscriber,' raises substantial questions related to Section 631.