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The conventional wisdom is that brands should mostly concentrate on listening rather than talking in social media. This may not be totally accurate. Full Article at AdWeek
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Contrary to what many people believe, Internet use does not foster social isolation, but actually enhances the size and diversity of people's social networks, a U.S. study found. Full Article at Information Week
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MILWAUKEE - Kohl's online customers would like free shipping on all of their purchases. And the right people at Kohl's know it. Full Article at Columbus Dispatch
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If PR people seem to be very interested in social media, they are. But they aren't alone. Search engine optimizers have been interested in social media for five years. And customer relations management is interested in social media, too. Full Article at Search Engine Watch - Blog
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Yet a recent survey of corporate technology executives by Robert Half Technology of Menlo Park found that 54 percent of companies prohibit employees from using social-media sites while on the job. Full Article at San Francisco Chronicle
