FILE - In this April 3, 2008 file photo, a Southwest Airlines plane departs from Oakland International Airport in Oakland, Calif. Passenger satisfaction with airline service rose 3.2 percent earlier this year, its first increase in six years, according to a University of Michigan study to be released Tuesday. AP Photo logo AP Photo 7 months ago

FILE - In this April 3, 2008 file photo, a Southwest Airlines plane departs from Oakland International Airport in Oakland, Calif. Passenger satisfaction with airline service rose 3.2 percent earlier this year, its first increase in six years, according to a University of Michigan study to be released Tuesday.

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  1. Workers spray deicing fluid on a waiting Southwest Airlines jetliner at Denver International Airport, Sunday, Dec. 6, 2009, in Denver. Forecasters predict that the cold temperatures and light snow will persist until the front moves out of the region by Tuesday.
  2. People check their luggage at the Southwest Airlines counter at Sky Harbor International Airport in Phoenix, November 25, 2009. The number of air travelers over the U.S. Thanksgiving holiday will be down this year, which means shorter lines and fewer airport hassles, but full planes and new fees may keep passengers grumbling.
  3. People check their luggage at the Southwest Airlines counter at Sky Harbor International Airport in Phoenix, November 25, 2009. The number of air travelers over the U.S. Thanksgiving holiday will be down this year, which means shorter lines and fewer airport hassles, but full planes and new fees may keep passengers grumbling.
  4. In this Oct. 9, 2009 photo, Public Relations Coordinator Christi Day is shown monitoring Southwest Airlines social networking sites at there headquarters in Dallas.
  5. In this Oct. 9, 2009 photo, a Southwest Airlines social networking site is shown on a personal digital assistant at there headquarters in Dallas.
  6. In this Oct. 9, 2009 photo, Public Relations Coordinator Christi Day is shown monitoring Southwest Airlines social networking sites at their headquarters in Dallas.

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