Twitter founder Biz Stone (L) listens as San Francisco Mayor Gavin Newsom talks during a news conference in San Francisco, California June 1, 2009. Newsom announced a civic collaboration between the social networking service and the city's 311 customer service center, where citizens can now alert officials to issues by using Twitter. Reuters Pictures 5 months ago

Twitter founder Biz Stone (L) listens as San Francisco Mayor Gavin Newsom talks during a news conference in San Francisco, California June 1, 2009. Newsom announced a civic collaboration between the social networking service and the city's 311 customer service center, where citizens can now alert officials to issues by using Twitter.