1. QUOTE from:
    IPhone Satisfaction Rating Steals Storm's Thunder
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    "Competitive pressures may have caused the Storm to be launched before it was quite ready for prime time," Carton said. "But if RIM can rapidly fix its initial glitches and bugs, the survey shows that this new offering, along with RIM's other recently released models, will provide accelerated momentum in 2009. Apple had glitches with the iPhone, too. If the iPhone couldn't get a dial-tone, it wouldn't be where it is now" Carton said, talking about complaints immediately after the July 2008 launch of the iPhone 3G, when users griped about the phone's inability to acquire and hold a signal. Full Article at PC World
    But if RIM can rapidly fix its initial glitches and bugs, the survey shows that this new offering, along with RIM's other recently released models, will provide accelerated momentum in 2009. Apple had glitches with the iPhone, too. If the iPhone couldn't get a dial-tone, it wouldn't be where it is now
    SOURCE: PC World 11 months ago
All quotes from:
IPhone Satisfaction Rating Steals Storm's Thunder
  1. For the first time in a year, RIM's next 90 days are looking very, very strong ... even in relation to Apple. Overall, BlackBerry represents the top of the line. And although Storm started off looking like a mid-tier smart phone in terms of its initial consumer reaction, that's not the end of the story.
    SOURCE: PC World 11 months ago
  2. The ball has shifted back into BlackBerry's court. The demand [for BlackBerry] is there, that's part one
    SOURCE: PC World 11 months ago
  3. It's not that the BlackBerry Storm is a bad phone ... It's just that the initial launch has glitches which have resulted in a mediocre satisfaction rating, while consumers are already trained to expect the very highest standards from their BlackBerries.
    SOURCE: PC World 11 months ago
  4. They'll have a great quarter [in iPhone sales], even in the midst of an unbelievably bad economy.
    SOURCE: PC World 11 months ago
  5. With Apple and RIM now controlling two-thirds of the smart phone market, smaller and weaker players such as Palm have proven unable to compete
    SOURCE: PC World 11 months ago
  6. Competitive pressures may have caused the Storm to be launched before it was quite ready for prime time
    SOURCE: PC World 11 months ago
  7. Yes, the industry is driven by new product releases, but the place that Apple is in now, that's a wonderful place to be
    SOURCE: PC World 11 months ago
  8. The other side of the coin is that RIM has several different new models, not just the Storm. And their overall satisfaction rating is over 50%. RIM and Apple are the only ones at that level.
    SOURCE: PC World 11 months ago
  9. The smart phone industry is big enough to support two monster winners
    SOURCE: PC World 11 months ago

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