Using HiveLive's LiveConnect Community Platform, Alpine Access has created a central place for its distributed workforce to interact and collaborate online. "As a contact center solution provider, our employee base is the most critical component of our success, so community and culture are key ... Since all of our agents work remotely, they don't have the opportunity to connect with their colleagues in the same way they would in a traditional office environment. HiveLive's LiveConnect Community Platform provides us with a solution that cultivates innovation and collective insight for improved customer service." Prior to the HiveLive community, Alpine Access employees were limited in their communication and teamwork because of the technology restrictions inherent in email. Full Article at PR-Inside.com