She sometimes receives hundreds of e-mails a day, she says, and most days she gets about 40 case-related notes, often with lengthy attachments. "If it's a multi-party case, it may generate maybe 20 e-mails from other people ... So as you're trying to focus on it, you're getting this ping-ping-ping as people are chattering about the e-mail." Even her phone calls show up on-screen as e-mails when she's already on a call. Full Article at Chicago Tribune