But the process is still enlightening. "The one they are really gobsmacked with is the number of small businesses that use Jobcentre Plus. It's 20pc and they all think it's 40pc plus" says Mr Alambritis. Given the increasing commitment to this agency and the important role it should be fulfilling, hopefully such factoids work their way into policy thinking (as well as the inevitable Lib Dem tax cut on jelly beans).
Full Article at The Telegraph