
During Season 1, I included interviews and commentaries from top executives, including Colleen Barrett (President of Southwest Airlines), David Sifry (Founder and CEO of Technorati), and Jonathan Tisch (Chairman and CEO of Loew's Hotels), and PR leaders such as Ray Kotcher, Richard Edelman, Helen Ostrowski, Paul Taaffe, among others ... We featured book reviews, client service spoofs, special coverage of the annual client service surveys conducted by The Holmes Report and PRWeek, and of course our Halloween contest, where contestants shared their scariest client service stories to win their favorite horror film. You'll find all this and more during Season 2.