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The challenge with personalization is that it goes against traditional marketing wisdom. Personalization takes time and attention, which makes it something that can be difficult to scale, though that a few mega-sized businesses such as Zappos are...
SAN BRUNO, Calif. Get ready for it with this week's "Top Play Tuesday." Also, the WCC baseball season is now underway. Check out some highlights from last week's action.
The interior of a Zappos warehouse in Kentucky is pictured in this undated handout obtained by Reuters January 16, 2012. Online shoe retailer Zappos told customers this weekend that it has been the victim of a cyber attack affecting more than 24 million... View Photo »
is like a warehouse store that people can visit. We're just online ... What Zappos did for shoes, we're doing for wine.
Pepperdine will be the No. 5 seed at the 2012 Zappos.com WCC Basketball Championships in Las Vegas beginning February 29. BYU travels to Spokane on Saturday at 2 p.m. PT in a contest that will determine the order of the one and two seeds. Seeds three...
Davies and Noah Hartsock. Also on February 22, WCC Live, the popular Internet talk show returns. Listen via the link above. SAN BRUNO, Calif. Six of the nine seeds are up for grabs in next week's Zappos.com WCC Basketball Championships, including the...
Yesterday, I commented on an interview I’d read with Michael Porter, where he noted that ‘being the best’ (ie. , doing what your competitors do, but better) is not the road to success. He posits that the heart of good strategy is finding unique ways to...
This January 16, 2012 photo shows a view of the online shoe seller Zappos.com. Zappos.com was notifying some 24 million customers Monday that a hacker had gained entry to its computer network, but said credit card data was not affected. Zappos, which... View Photo »
What was stolen is their contact information. So, someone could contact them claiming to be from Zappos when in actuality they're just trying to get the rest of that credit card
Once again, has written a wonderfully clear and useful post (just go ahead and read any or all of Glenn?s posts?he doesn?t disappoint), about some key elements of great companies. Yesterday, I commented on an interview I?d read with Michael Porter,...
Website security company, Trust Guard, comments on the recent security breach suffered by Zappos. “Why is this happening at such a high level when big companies know the importance of good website security?” Asked Dave Brandley, Trust Guard Co-founder.
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This January 16, 2012 photo shows a view of the online shoe seller Zappos.com. Zappos.com was notifying some 24 million customers Monday that a hacker had gained entry to its computer network, but said credit card data was not affected. Zappos, which claims to have more than $1 billion...
View Photo »Limited edition scarf exclusive to Zappos.com, inspired by Reese Witherspoon's character, "Marlena," in the much-anticipated motion picture epic, WATER FOR ELEPHANTS.
View Photo »LAS VEGAS, NV - MARCH 07: Marquise Carter #2 of the Gonzaga Bulldogs looks to pass around Clint Steindl #11 of the Saint Mary's Gaels during the championship game of the Zappos.com West Coast Conference Basketball tournament at the Orleans Arena March 7, 2011 in Las Vegas, Nevada. ...
View Photo »LAS VEGAS, NV - MARCH 07: Steven Gray #41 of the Gonzaga Bulldogs appears on the court during the championship game of the Zappos.com West Coast Conference Basketball tournament against the Saint Mary's Gaels at the Orleans Arena March 7, 2011 in Las Vegas, Nevada. Gonzaga won 75-63.
View Photo »LAS VEGAS, NV - MARCH 07: David Stockton #11 of the Gonzaga Bulldogs drives against Mickey McConnell #32 of the Saint Mary's Gaels during the championship game of the Zappos.com West Coast Conference Basketball tournament at the Orleans Arena March 7, 2011 in Las Vegas, Nevada. Gonzaga...
View Photo »LAS VEGAS, NV - MARCH 07: Saint Mary's Gaels cheerleaders perform during the championship game of the Zappos.com West Coast Conference Basketball tournament against the Gonzaga Bulldogs at the Orleans Arena March 7, 2011 in Las Vegas, Nevada. Gonzaga won 75-63.
View Photo »LAS VEGAS, NV - MARCH 07: Steven Gray #41 of the Gonzaga Bulldogs brings the ball up the court against the Saint Mary's Gaels during the championship game of the Zappos.com West Coast Conference Basketball tournament at the Orleans Arena March 7, 2011 in Las Vegas, Nevada. Gonzaga won...
View Photo »LAS VEGAS, NV - MARCH 07: Head coach Randy Bennett of the Saint Mary's Gaels walks in front of his bench during the championship game of the Zappos.com West Coast Conference Basketball tournament against the Gonzaga Bulldogs at the Orleans Arena March 7, 2011 in Las Vegas, Nevada. ...
View Photo »LAS VEGAS, NV - MARCH 07: Sam Dowder #35 of the Gonzaga Bulldogs is helped by trainer Jennifer Nyland (L) and head coach Mark Few (R) after Dowder was injured during the championship game of the Zappos.com West Coast Conference Basketball tournament against the Saint Mary's Gaels at...
View Photo »LAS VEGAS, NV - MARCH 07: Sam Dower (R) #35 hugs Robert Sacre #00 of the Gonzaga Bulldogs as they celebrate the team's 75-63 victory over the Saint Mary's Gaels in the championship game of the Zappos.com West Coast Conference Basketball tournament at the Orleans Arena March 7, 2011 in Las...
View Photo »LAS VEGAS, NV - MARCH 07: Head coach Mark Few of the Gonzaga Bulldogs hugs Elias Harris #20 as they celebrate the team's 75-63 victory over the Saint Mary's Gaels in the championship game of the Zappos.com West Coast Conference Basketball tournament at the Orleans Arena March 7, 2011 in...
View Photo »LAS VEGAS, NV - MARCH 07: Gonzaga Bulldogs head coach Mark Few watches his team take on the Saint Mary's Gaels during the championship game of the Zappos.com West Coast Conference Basketball tournament at the Orleans Arena March 7, 2011 in Las Vegas, Nevada. Gonzaga won 75-63.
View Photo »LAS VEGAS, NV - MARCH 07: Gonzaga Bulldogs head coach Mark Few argues an official's call during the championship game of the Zappos.com West Coast Conference Basketball tournament against the Saint Mary's Gaels at the Orleans Arena March 7, 2011 in Las Vegas, Nevada. Gonzaga won 75-63.
View Photo »LAS VEGAS, NV - MARCH 07: Gonzaga Bulldogs fans Tanner Sagouspe (L) and Sean Newton chant before the championship game of the Zappos.com West Coast Conference Basketball tournament against the Saint Mary's Gaels at the Orleans Arena March 7, 2011 in Las Vegas, Nevada. Gonzaga won 75-63.
View Photo »LAS VEGAS, NV - MARCH 07: Gonzaga Bulldogs fan Tanner Sagouspe chants before the championship game of the Zappos.com West Coast Conference Basketball tournament against the Saint Mary's Gaels at the Orleans Arena March 7, 2011 in Las Vegas, Nevada. Gonzaga won 75-63.
View Photo »LAS VEGAS, NV - MARCH 07: Saint Mary's Gaels fan Debbie Henry holds up a sign before the team's game against the Gonzaga Bulldogs in the championship game of the Zappos.com West Coast Conference Basketball tournament at the Orleans Arena March 7, 2011 in Las Vegas, Nevada. Gonzaga won...
View Photo »LAS VEGAS, NV - MARCH 07: (L-R) Gonzaga Bulldogs players Robert Sacre, Steven Gray and David Stockton celebrate with the trophy after defeating the Saint Mary's Gaels 75-63 in the championship game of the Zappos.com West Coast Conference Basketball tournament at the Orleans Arena March...
View Photo »LAS VEGAS, NV - MARCH 07: Gonzaga Bulldogs players celebrate with the trophy after defeating the Saint Mary's Gaels 75-63 in the championship game of the Zappos.com West Coast Conference Basketball tournament at the Orleans Arena March 7, 2011 in Las Vegas, Nevada.
View Photo »LAS VEGAS, NV - MARCH 07: Marquise Carter #2 of the Gonzaga Bulldogs cuts down a net after defeating the Saint Mary's Gaels 75-63 to win the championship game of the Zappos.com West Coast Conference Basketball tournament at the Orleans Arena March 7, 2011 in Las Vegas, Nevada.
View Photo »LAS VEGAS, NV - MARCH 07: Steven Gray #41 of the Gonzaga Bulldogs reacts after the scissors he was using to cut down a net broke after defeating the Saint Mary's Gaels 75-63 to win the championship game of the Zappos.com West Coast Conference Basketball tournament at the Orleans Arena March...
View Photo »LAS VEGAS, NV - MARCH 07: Kenton Walker III #30 of the Saint Mary's Gaels blocks a shot by Robert Sacre #00 of the Gonzaga Bulldogs during the championship game of the Zappos.com West Coast Conference Basketball tournament at the Orleans Arena March 7, 2011 in Las Vegas, Nevada. ...
View Photo »LAS VEGAS, NV - MARCH 07: Sam Dower (L) #35 and David Stockton #11 of the Gonzaga Bulldogs celebrate the team's 75-63 victory over the Saint Mary's Gaels in the championship game of the Zappos.com West Coast Conference Basketball tournament at the Orleans Arena March 7, 2011 in Las Vegas,...
View Photo »LAS VEGAS, NV - MARCH 07: Robert Sacre #00 of the Gonzaga Bulldogs celebrates late in the team's 75-63 victory over the Saint Mary's Gaels in the championship game of the Zappos.com West Coast Conference Basketball tournament at the Orleans Arena March 7, 2011 in Las Vegas, Nevada.
View Photo »LAS VEGAS, NV - MARCH 07: Mickey McConnell #32 of the Saint Mary's Gaels shoots in front of Marquise Carter #2 of the Gonzaga Bulldogs during the championship game of the Zappos.com West Coast Conference Basketball tournament at the Orleans Arena March 7, 2011 in Las Vegas, Nevada.
View Photo »LAS VEGAS, NV - MARCH 07: Mitchell Young #3 of the Saint Mary's Gaels drives against Robert Sacre #00 of the Gonzaga Bulldogs during the championship game of the Zappos.com West Coast Conference Basketball tournament at the Orleans Arena March 7, 2011 in Las Vegas, Nevada.
View Photo »This January 16, 2012 photo shows a view of the online shoe seller Zappos.com. Zappos.com was notifying some 24 million customers Monday that a hacker had gained entry to its computer network, but said credit card data was not affected. Zappos, which claims to have more than $1 billion...
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is like a warehouse store that people can visit. We're just online ... What Zappos did for shoes, we're doing for wine.
What was stolen is their contact information. So, someone could contact them claiming to be from Zappos when in actuality they're just trying to get the rest of that credit card
Zappos customers need to understand what is at stake, and be on alert for suspicious or malicious activity resulting from the attack
We define ideal as the higher-order benefit a brand or a business gives to the world ... Some companies are very explicit about their ideals, like Zappos – their ideal of delivering happiness is on their boxes, all over their offices, even on t-shirts employees wear. Other brands, like Louis Vuitton, ar...
With our holdings and Zappos moving downtown and all of the other development, we see the value of upgrading the property for the future ... If you walk from Fifth Street (Las Vegas Boulevard) to Ninth Street, there's exciting plans in every block. Remember three or four years ago, people wouldn't come ...
We’re talking about 24 million vetted Zappos customers. You know their names and addresses and that they’re willing to shop online.
So many people are used to this now. I honestly don’t think it’s a big deal, if they [Zappos] handle it well
Zappos has legendary customer service ... So it seems unusual to get that from them.
Zappos itself is owned by Amazon.com
Zappos' response to their loss of customer data should be emulated by other organizations
It could be a coincidence that it happened just after the Zappos e-mail ... If I'm the only one out of 24 million people, then I guess it's a coincidence. I wonder if other people are affected.
I'm a little leery, a little afraid now to do business with Amazon or Zappos
Hackers have a lot of power, they have a lot of control on the web and I think it could happen to anybody not just Zappos.
the Zappos passwords were hashed ... and depending on the hashing function used, an attacker can discover the password using an approach called a 'rainbow table,'
if folks are using the same password for Amazon as they were for Zappos, they are now breached on both services, and if it were determined Zappos didn't provide notification to customers to stop using the compromised password on any service, a competent litigation team might be able to effectively hold ...
We are writing to let you know that there may have been illegal and unauthorized access to some of your customer account information on Zappos.com.
The internet is insecure, essentially. Break-ins are occurring everyday. Some are big like the Zappos one, many are smaller ones, many are undetected.
It does not look like it was a serious break-in. It looks like they (Zappos) did have decent security precautions, so even though the hackers did get in, they did not get too much information
Although Zappos apparently took standard security measures to protect customers' credit card information and passwords, we can expect the attackers to use the stolen information -- names, e-mail addresses, billing and shipping information and the last four digits of credit cards -- to launch social engi...
We also recommend that you change your password on any other web site where you use the same or a similar password. As always, please remember that Zappos.com will never ask you for personal or account information in an e-mail
Please create a new password by visiting Zappos.com and clicking on the 'Create a New Password' link in the upper right corner of the web site and follow the steps from there
There's almost no information about the attack method used to infiltrate Zappos so it's way too early to point fingers or throw stones at their security practices.
Companies such as Zappos should have technology in place that monitors activity on their networks and reports in real time on suspicious activity or activity that does not conform to security policy. The sooner an organization detects a breach, the more quickly it can contain it.
Supporting cancer research is one of the main pillars of charitable involvement at [Zappos.com
Supporting cancer research is one of the main pillars of charitable involvement at Zappos.com; we are thrilled to collaborate with Neff, Scarlett Johansson and City of Hope to help patients who are facing cancer
